Frequently Asked Questions
How will I meet the driver at the airport?
Our driver will arrive at the designated meeting point in advance and wait with a nameplate displaying the representative passenger’s name.
Detailed pickup instructions will be provided before your service date.
──────────────────
What happens if my flight is delayed?
We monitor flight arrival times whenever possible. Please make sure to provide accurate flight information during reservation.
──────────────────
Can I book a late-night or early-morning transfer?
Yes. Airport pickup and drop-off services are available during late-night and early-morning hours.
──────────────────
How much luggage can I bring?
Vehicle assignment may vary depending on the number of passengers and luggage amount. Please contact us in advance for oversized baggage or large luggage quantities.
──────────────────
Can I request a child seat?
Yes. Please select the child seat option during reservation or contact us in advance.
──────────────────
Can I change my reservation after booking?
Please contact us as early as possible if you need to modify your reservation details.
──────────────────
Do you provide private tours or custom routes?
Yes. We offer custom transportation services, intercity transfers, and private vehicle tours across Korea.
──────────────────
Where can I contact your team?
Please contact us through our Custom Inquiry page or email:
contact@k-mountain.com
